Dear Parish Councils,
My name is Rachel Davies, and I recently retired from Wiltshire Police, where I served as a Fraud Protection Officer. I am now privileged to join The Wiltshire Bobby Van Trust as Referral Lead & Manager Support.
The Wiltshire Bobby Van Trust provides free home safety and online security services to vulnerable residents across Wiltshire. We are reaching out to Parish Councils to help us raise awareness of these services within your communities. Your support whether through local groups, village magazines, social media, e-notice boards, or simply word of mouth can make a real difference in keeping people safe.
Our Services:
Home Security:
Our team of Home Security Operators works tirelessly to help people feel safe and secure in their own homes. They carry out home security and fire-risk assessments, install essential safety devices, and provide practical support to those affected by domestic abuse. In the most extreme cases, and in partnership with local authorities through the Sanctuary Project, a safe room can be installed within a property. This provides a secure space where a family can remain protected during an incident until the Police arrive.
Last year alone, we secured more than 1,500 homes and delivered over 200 awareness talks within the community. We also install doorbell cameras; some free of charge in areas where Parish Council funding is available, working closely with Local Neighbourhood Policing Teams to identify and support those most at risk. For further information about this service, please visit The Wiltshire Bobby Van website.
Stay Safe Online: Since 2017, our Stay Safe Online Service has supported residents across Wiltshire and Swindon particularly those aged over 60 and adults over 18 with registered disabilities to protect themselves from online fraud and scams. We provide personalised guidance and deliver group talks to help residents stay safe and confident online, enabling them to:
- Protect themselves from online fraud
- Access essential services securely
- Stay connected with friends and family
- Shop and engage online with confidence
In 2025, we received 154 referrals and helped 680 people gain confidence online. With fraud now accounting for over 50% of crime in the UK, prevention and education are essential.
Referrals & Contact:
We receive referrals from Wiltshire Police, partner agencies such as Victim Support and Age UK, and directly from community members. All our services are free, confidential, and tailored to everyone’s needs.
For more information, please visit our website or contact me directly:
📞 Telephone: 07887474366
📧 Email: rachel@wbvt.org
🌐 Website: www.wiltshirebobbyvan.org.uk
With your help in spreading the word, we can continue supporting residents to stay safe at home and online. On behalf of everyone at the Wiltshire Bobby Van Trust, I wish you a Happy New Year and look forward to working together in 2026.
Kind regards,
Rachel Davies
Referral Lead & Manager Support
Wiltshire Bobby Van Trust